Great affirmative session celebrating the great things that happen when you work in presales! I'm sure some of these topics will come back in future weeks!
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Top reasons why Presales is AWESOME!
Creative and storytelling
Curious & Brave
Change & Variety "You learn something every day"
Challenging
Artistic - Engaging.
Eager to help
Money
Interact with customers at a technical level and autonomy in doing so.
Work between the silos of your organization & customers. Your view on life is better
"You learn more about life itself"
Improv
• Many presales do improv on the side
• In a minute - think of as many uses for a pencil.
• How many questions can you make about something?
• Use "Yes and …" to deal with objections
• How to transition to
• And what else?
• "Anything else we should be asking"
○ Say what else
○ Tell me more
Silence!
• Don't fill every silence
• Give your customer enough time to think of their response
• Villains of listening - .
○ Interrupter
• Give the customer a lot of space in the conversation
Autonomy
• Among technical roles
• Get a lot of chances to choose how you do things and figure out what is the most important thing to do.
• You get more as you progress
• As a trusted advisor customers look to you for direction and autonomy
• Happiest SEs are confident in controlling their own time
• Use your time to learn and develop yourself
• Early in career - you get pushed more into precise situations and scenarios
• Block your mornings for prep time.
• Big chunks or little chunks
Curiousity
• Curious Connector
Ability to do a lot of things in a short time
• Learn multiple things
• Asking "Why" a lot.
• If you have a short time slot, you might achieve some quick things. If you need to do a longer task, schedule it.
• Check out the Eisenhower Matrix